Meet the WIN Support Team
Thomas Knapp, Chairman
Thomas is one of the cofounders of WIN Home Inspection’s parent company, World Inspection Network International, Inc., and was named Chairman in 2004. He served as President and Director of Franchise Training for WIN from 1993 to 2003. Thomas holds several certifications and licenses: Certified Safety Supervisor, Occupational Safety Health Administration, Certified Asbestos and Hazardous Waste Supervisor and Certified Environmental Operator. Thomas has more than 20 years of experience in residential and commercial construction and real estate. He holds a bachelor of science degree in engineering from Western Washington University.
Dianne Knapp, CEO
Dianne is one of the cofounders of WIN Home Inspection’s parent company, World Inspection Network International, Inc., and was Chairman of the Board from 1999 to 2003.
Since 1993, she has served as Chief Executive Officer of WIN Home Inspection. Dianne has more than 25 years of experience in residential and commercial construction, real estate sales and real estate development.
Steve Wadlington, President
Steve became President of WIN Home Inspection in October 2007. Previously, he served as Vice President of Sales for American Home Shield, America’s largest home warranty company. He was Chief Operating Officer of AmeriSpec from 1997–2005, leading the home inspection company through continuous growth and founding the American Home Inspection Association (AHIA), a national trade association aligning brand leaders, including WIN Home Inspection. His 30+years of professional experience includes positions of increasing responsibilities in sales, marketing and executive leadership with ServiceMaster, Pepsico, and Procter & Gamble. Steve holds a bachelor of science degree from Southeast Missouri State University and completed the ServiceMaster Graduate Program. His passion in life is to “discover and develop people and opportunities.”
Terry McGee, Director of Franchise Development
Terry joined WIN Home Inspection in January 2015 and was promoted to Director of Franchise Development in March of the same year. He brings 19 years of experience managing national and international development for several service-related franchisors, where he oversaw training, marketing and sales programs. Terry’s aggressive, proven history in developing and expanding franchises helps WIN Home Inspection maintain its position as one of the fastest-growing home inspection franchises in the country and as a top-ranked franchise opportunity. He has managed discovery days; developed, implemented, and managed lead generation programs; and ensured legal compliance with franchise agreements.
Blair DuFresne, Marketing Manager
Blair Dufresne re-joined WIN Home Inspection as Marketing Manager in March 2014. She previously held the Franchise Administration Manager position with WIN from August 2010 to September 2012. Blair manages WIN’s home office marketing initiatives, vendor partnerships and the needs of the network of WIN franchised businesses. She holds a bachelor’s in Finance from the University of Memphis, and a MBA from Middle Tennessee State University.
Patrick Knight, Franchise Services Manager
Before joining WIN Home Inspection’s corporate offices in August 2002, Pat owned a very successful WIN home inspection franchise in Bellevue, WA. He holds a Bachelor of Arts degree in Education from Washington State University and has more than 15 years of teaching and training experience. At WIN, Pat’s primary role is to oversee the technical aspects of the franchise training program, as well as the field support program which provides on-site assistance and guidance to WIN franchise owners. Additionally, Pat provides operations support for improvement and training to franchise owners and assists with policy and procedure development.
Gary Greenberg, Technology Support Manager
Gary joined WIN Home Inspection as the Information Technology Support Manager in April 2003. He has an Associates of Science degree in Computer Programming, and attended the University of Arizona where he majored in Computer Science. He also holds certifications from Novell Networking and Microsoft Operating Systems and Networking. Prior to joining WIN, Gary was Technology Support Manager for the Washington Office of NetManage Inc., an enterprise information systems software company based in Cupertino, CA. Gary’s primary role is to oversee the computer technology aspects of the franchise training program, as well as the franchisee technology support program which provides computer and WIN software support and assistance to WIN franchise owners.
Connie Schultz, Accounting & Office Manager
Connie Schultz joined the WIN Home Inspection Team in March 2014. She starting her accounting career in 1986 and has served as Controller/Accounting Manager for several business entities in the commercial construction, engineering/manufacturing, and retail industries, including Tracker Marine, a division of Bass Pro, as Financial Reporting Supervisor. She has a bachelor’s degree in Business Management from SUNY-Empire State College.