Proprietary Software of WIN Home Inspection Franchise Improves Customer Service

Proprietary software for home inspection franchise gives customers a more satisfying experience, improves inspectors’ performance

WIN Home Inspection software is one factor that drives the difference between us and our competitors. Our proprietary software guides our customers and real estate agents through homes with consistency and thoroughness.

“WIN is known as the most advanced home inspection franchise because of its proprietary software and long-form reports that are given to the client the day of the inspection,” says President Steve Wadlington. “Inspectors tote a tablet or convertible PC that is used to perform the inspection.”

This software is part of what gives us a more professional edge, along with our signature polo shirts and branded vans and SUVs. Our inspectors greet the customer and real estate agent and begin a careful, regimented inspection.

WIN’s proprietary software helps inspectors perform a consistent inspection, guiding them through all parts of the home, providing checklists of items to inspect and allowing the inspector to make notes that are incorporated into the home inspection report. The software streamlines the inspection process and makes it faster and easier to generate reports, saving inspectors time, which helps them do more jobs and make more money. While performing inspections, WIN also takes the opportunity to educate home buyers about their new home — “here is the main water line shut-off valve,” “here is your electrical panel,” “here is how to operate your water heater and HVAC,” “here are the air filters you need to replace each month.” These things, which might seem obvious to a veteran home inspector, are often unfamiliar to a new home buyer, and WIN inspectors take the time to make sure customers understand their home.

WIN Home Inspection is one of the fastest-growing home inspection franchises in the country, and is ranked as a top franchise opportunity by Entrepreneur magazine, Franchise Business Review and by G.I. Jobs. WIN stands apart from competitors by offering a consistent, professional home inspection service that home buyers appreciate and real estate agents respect. Training, technology and marketing support help Strategic-Partners owners develop loyal relationships in the real estate industry that lead to a steady stream of customer referrals.

“Our home inspection franchise was started to create a service that would offer home buyers, sellers and real estate agents a professional, thorough and consistent inspection process,” Steve says. “Our software helps do that. We believe home inspections should provide clarity and confidence, not anxiety. And we believe a strong brand and consistent experience inspire confidence in both real estate agents and home buyers. This leads to WIN Home Inspection Strategic-Partners earning referrals from agents, which in turn leads to higher revenues and profits.”